Question 1

What services does IM Care Family NP offer?

Accepted Answer

IM Care Family NP offers bladder health management, prostate health and PSA screening, sexual health consultations, men's hormonal health including Testosterone Replacement Therapy (TRT), women's hormonal health including Hormone Replacement Therapy (HRT) for perimenopause, menopause, and postmenopause, women's urologic, menopause & sexual health, therapeutic devices and intimate wellness, and a patient-centered approach utilizing functional, integrative, and longevity medicine — all delivered via telehealth for New York State residents.

Question 2

Where is IM Care Family NP located?

Accepted Answer

IM Care Family NP is a telehealth-only practice with no physical office. Care is provided entirely via secure video visit to patients located in New York State at the time of their appointment.

Question 3

Does IM Care offer Testosterone Replacement Therapy (TRT) for men?

Accepted Answer

Yes. IM Care Family NP provides Testosterone Replacement Therapy (TRT) for men experiencing symptoms of low testosterone, including fatigue, low libido, mood changes, and reduced muscle mass. Treatment includes a comprehensive hormone panel, a personalized TRT protocol, and ongoing lab monitoring.

Question 4

Does IM Care offer Hormone Replacement Therapy (HRT) for women?

Accepted Answer

Yes. IM Care Family NP provides Hormone Replacement Therapy (HRT) for women in perimenopause, menopause, and postmenopause. Treatment addresses hot flashes, sleep disturbances, mood changes, low libido, vaginal dryness, and other hormonal symptoms with individualized, evidence-based protocols.

Question 5

Who is Inga Melnikova?

Accepted Answer

Inga Melnikova is a Doctor of Nursing Practice (DNP) and certified Family Nurse Practitioner (FNP-C) licensed in New York State. She is the founder of IM Care Family NP, P.C. and specializes in urology, pelvic health, sexual health, testosterone replacement therapy (TRT) for men, hormone replacement therapy (HRT) for women, and a patient-centered approach utilizing functional, integrative, and longevity medicine.

Question 6

Does Inga Melnikova accept new patients?

Accepted Answer

Yes, IM Care Family NP is currently accepting new patients. New patients register through the Athenahealth patient portal, then schedule their appointment through our online scheduling link — both available at https://www.imcarefamilyhealthnp.com/book.

Question 7

Are telehealth visits available?

Accepted Answer

Yes. Telehealth visits are available to patients located in New York State at the time of their appointment, as required by NYS telehealth regulations. Visits use a secure, HIPAA-compliant video platform and cover most urological, hormonal, and preventive care needs.

Question 8

What insurance does IM Care Family NP accept?

Accepted Answer

IM Care Family NP accepts 13 insurance plans so far: Medicare, Medicaid, Cigna, Empire BlueCross BlueShield (Commercial, HealthPlus, and MediBlue), Fidelis Care, Humana Medicare Gold Plus, Wellcare, Centivo, Hamaspik, MagnaCare, and MultiPlan/PHCS. Self-pay options are also available.

Insurance

Insurance plans we accept for telehealth urology, sexual, and hormonal health care.

Insurance Accepted

13 insurance plans accepted so far — with more on the way. Medical services are available to New York State patients.

Questions About Your Insurance?